The modern concept of surveillance and supervision in the retail sector is increasingly tuned to avoid losses and increase business profitability. Sophisticated supervision and control schemes are no longer limited to preventing internal and external thefts. The information captured through the CCTV has become an input of great value to make managerial decisions.
The word “security” now has a proactive approach. The large international chain stores, such as Carrefour, for example, no longer speak of “security” to dry. In these multinationals, the surveillance and control actions are oriented towards the prevention and control of losses, under the concept of “global patrimony protection”.